> For the complete documentation index, see [llms.txt](https://engineering.umh.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://engineering.umh.app/engineering/development-process/how-to-decide-what-to-build/signals/error-reporting.md).

# Error reporting

What our product tells us when something goes wrong, and who acts on it.

Owner: Jeremy

Where an error goes depends on who has to act on it: the person running the system sees it in the product, and a programming error goes to [Sentry](https://docs.sentry.io/). [Error management](/engineering/development-process/how-to-build/coding-standards/architecture/error-management.md) says how to decide while you write the code.

Every error belongs to a [home ticket](/engineering/development-process/how-to-build/tickets.md).

## Rules

* An error reaches its owner through its `feature` tag, which names the home ticket it belongs to. That ticket's owner acts on it.
* An error with no `feature` tag waits in [Triage](/engineering/development-process/how-to-decide-what-to-build/signals/triage.md), which gives it a home ticket and adds the tag.
* A home ticket has no more errors than its [stability target](/engineering/development-process/how-to-build/tickets/rollout.md#success) allows, during the rollout and after it.
* An error nobody has to act on is a defect in the source. [Error management](/engineering/development-process/how-to-build/coding-standards/architecture/error-management.md) says what to change in the code.


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